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Pacesetter Awards is always looking to add excellent talent to our team. If you would like to to be considered for employment, please feel free to share your resume with us. If there is an opening that we feel you would be great fit for, we will contact you.

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Customer Service Representative Full-Time – Hours: 8:30 a.m. to 5:00 p.m.

Responsibilities Include:

  • Assisting customer with product and pricing information.
  • Quoting, entering and processing orders.
  • Following up with customer inquiries via email and phone.
  • Working closely with team members to ensure the highest quality of customer service.
  • Updating and maintaining current customer information in ERP computer system.



  • Prior experience in Product Customer Service desirable.
  • Exceptional sales, phone, and people skills
  • Excellent relationship-building skills
  • Ability to quickly grasp product knowledge
  • An attention to detail when entering orders within an ERP system.
  • Strong follow up, organizational, and time management skills
  • The ability to multi-task in a fast-paced, deadline-driven team environment
  • Willing to work extended hours during peak selling seasons
  • Proficiency in MS Office applications



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We sell exclusively to promotional product distributors. If you need more information about any Pacesetter Awards product, please contact your local promotional products or ad specialties distributor.


ASI 75640 | UPIC PACE0002 | SAGE 53025

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